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Returns


Customers

Do you want to return something? No problem!

We hope you are completely satisfied with your Kitten Beachwear purchase. If you are not satisfied for whatever reason, we will be happy to accept a return of any unworn items within 14 business days (domestic returns) or 21 business days (international returns) from when your item is shipped out. Items should be in their original condition, unworn, unwashed, including all tags and original packaging.

  • Customers will be responsible for all shipping and handling charges to return any unwanted items that are not faulty or incorrect. If the package does not reach us safely we will not be able to complete the refund. We will not be held liable for items lost/damaged in transit. We would therefore advise sending all packages fully tracked. We reserve the right to deduct any additional taxes and duties incurred due to incorrect international postage fees.
  • If you'd like to return your item for an exchange of its size or colour, we'll send your replacement to the default delivery address on your account.Please ensure that you include paperwork with clear details about an exchange if required. To check or update your address details, log into My Account and click 'edit' below your Address Book (remember to click 'Save' when you're done).
  • You will be notified by email once your return has been received and processed. All successfully returned items will be refunded by the original method of payment, minus any original shipping charges and import duties incurred by Kitten Beachwear.
  • Sale items are non refundable.
  • We will not refund if goods are worn, damaged, stained or damaged in any way.
  • All goods will be inspected on return.
  • Refunds can take up to 14 days to process.
  • The goods are your responsibility until they reach our warehouse, so make sure it’s packed up properly and can’t get damaged on the way!
  • We are not responsible for any items that are returned to us by mistake.
  • We try hard to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you & will not refund.
  • We recommend you obtain proof of postage & a tracking reference. Our returns address is: KITTEN Beachwear Limited, Studio 205-208, Malthouse Business Centre, Ormskirk L39 1QR England U.K